Copyright Carrie Pullen LMT LLC. All Rights Reserved.  MA79211 ●  MM37043

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Frequently Asked Questions

This is my first massage.  What should I expect?

You'll need to arrive about 15 minutes before your appointment to fill out paperwork.  This includes a brief overview of any recent surgeries or injuries you may have as well as any relevant medical conditions.  After that, I'll take you back to the massage room and we'll chat about the content of the form and any areas you would like avoided or focused on.  I'll explain our plan for the session and ask if you have any other questions or concerns.  Finally, I'll leave the room for you to undress and get on the table.

There is a restroom adjacent to the lobby.  If there is any doubt at all, pee anyways! It's also not a big deal if you need a restroom break in the middle of your session.  I'll leave the room, you'll get dressed and when you're ready we'll resume the massage. 

Most folks remove all clothing except for their underwear.  It's also pretty common for clients to be completely naked or wearing trunks / a bathing suit.  It truly is about whatever puts you most at ease.  You can hang your clothes on the door hooks or place them on the bench in the room. It's best to remove all jewelry, but anything can be worked around.

After knocking I'll return to the room and make any adjustments to the table that you need:  table temperature, the pillow under your legs, the face cradle, etc.

You'll be covered at all times except for the particular area I'm working on by a sheet and a blanket over that.  Please keep in mind that if you leave something on (your socks, for example), that is my cue to avoid the area. If I need you to adjust your position I will either move you (for instance, lift your arm) or will tell you what position I need you to move into.  About half way through I'll ask you to turn over while I hold the covers over you.  

 

If at any time you find the pressure to be too little or too much, you just need to let me know and I can adjust easily.  

Hot towels are used on your back and feet if you choose.  You can also select to have only certain areas worked on (back, neck and shoulders, for example.)  Not everyone wants a full-body session; some like to pick and choose muscle groups or have certain areas skipped altogether.  

Practically anything can be changed at any time during the session to better suit you.  Please be sure to let me know!

  • Pressure

  • Time allocation to a particular area

  • Table temperature

  • Bolster / Pillow position

  • Music / Sounds

  • Additional pillows 

  • Face cradle position (The cradle that your head rests in when you are face down can be raised, lowered, tilted or any combination of the three.  You should feel as if you're in a nice neutral position; NOT like your neck is pinched or over extended.)

When the session is finished, I'll let you know and leave the room.  Sit up slowly, get dressed and exit;  I'll be waiting just outside the room to walk you to the front to accept payment and review anything you like.  

How much actual massage time is included?

My goal is for your entire booked session to be for massage.  I block off time before each appointment to enable you to share with me your expectations, disrobe and get comfortable on the table.  If you arrive 10/15 minutes prior to your scheduled appointment, this will ensure you have the entire session on the table.  I typically cannot extend sessions if you are late.

What's the difference between Swedish and Deep Tissue?

The main difference is pressure and your goals for the session.  

Swedish is a classic massage that uses light to medium pressure to promote relaxation, ease muscle tension and reduce stress. There is no focus on a particular issue or trigger points (knots). 

Deep Tissue techniques are suited best for clients that enjoy firmer pressure and/or for significantly tight areas or injuries. This massage is also for those who have trigger points (knots) that they wish to be addressed. Because of the slower and more targeted nature of Deep Tissue work, a 30 or 60 minute session will likely not be a full-body session.

What does "full-body" mean?

It's different for every therapist.  For me, a typical full body session is:

  • Back & shoulders

  • Hips and glutes (I work briefly over the sheet on glutes unless your goals call for more thorough hip/glute work.  One example is helping ease symptoms associated with Sciatica or sports competition preparation)

  • Back and front of legs

  • Feet

  • Arms and hands

  • Neck, tops of shoulders and scalp massage 

What products do you use during your massage?

I use a non-scented hypo-allergenic creme; it's thicker than lotion and requires less application in my opinion.  Some Massage Therapists prefer to use oil or lotion.  

Biotone Advanced Therapy Massage Creme: Description

 

Biotone Advanced Therapy Massage Creme: Material Safety Data Sheet

For the feet, I use Biotone Herbal Select Foot Therapy lotion that's scented with peppermint and lemon peel.

Biotone Select Foot Therapy Massage Lotion: Description

 

Biotone Select Foot Therapy Massage Lotion: Material Safety Data Sheet

Sometimes and with client permission I apply Biofreeze Gel to some areas as well.

Biofreeze Gel: Description and Drug Facts

 

Biofreeze Gel: Safety Data Sheet

I place a drop of Barefut Essential Oil below the face cradle. This is just for the client to smell throughout their session; I do not apply it to the body.

Barefut website

If you have any allergies, please let me know.  You are welcome to bring your own lotion or oil for me to use during your session.  

What if I'm sick or have something contagious?

If you are ill or suspect you're getting sick, please reschedule your appointment! We all appreciate your not wanting to get us sick too.  Also, you will not enjoy your massage if you have a cold or stomach bug.

It is extremely important for my health and safety that you let me know of any contagious conditions you have.  Fungus, warts, open wounds or sores can all be easily avoided while still enabling a great massage.

Am I supposed to tip?

I am self employed and sincerely appreciate this expression of your satisfaction with the service. Most people tip anywhere from $5 to $30. 

It is not the least bit offensive to me if you choose not to tip. I'm grateful for your business and appreciate seeing any of these expressions of your being happy:

  • Your return business

  • Referrals

  • A Facebook post

  • An online review

  • A derpy smile before you leave

How do I book an appointment?

Quick and easy online booking (no phone tag!) is available at any time from this site and I also have a professional profile on Facebook where I post last minute openings, specials and tips.  My online booking tool is kept current daily, so even grabbing a same day appointment is possible from this tool!

You will also receive a confirmation email with links to reschedule or cancel your appointment, should the need arise!  ​

Also:  I do typically have a wait list for folks interested in a day or time that is currently booked.  Feel free to text me if you'd like to be notified of any schedule changes for a particular day/time!